Almanac Technologies, LLC/Machol and Johannes, LLC
  • Denver, CO, USA
  • $14-$15
  • Hourly
  • Full Time

Health, Dental, Vision, Life, and Disability Insurance, 401k, Free Eco pass, and much more!


OUR COMPANY

Do the words gritty, passionate, demanding, or innovative describe you?  Are you a team-player who "gets it done"?  Would you love to be part of a team dedicated to excellent results that are becoming a genuine "Best Place To Work" company?  We're your next move!  Almanac Technologies, a service provider to Machol & Johannes, LLC, is a premier law firm operating in Colorado and seven other states.  We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas.

At Almanac Technologies, we know that you want:

  • Interesting & challenging work, opportunities to learn & grow, competitive pay & benefits, talented co-workers
  • The ability to contribute and make a difference, transparent communications, a sense of community
  • And management that takes a personal interest in you

Receptionist

This role of our Receptionist involves managing consumers, visitors, telephone calls and messages in a professional and efficient manner that provides an exceptional experience.  In addition, the Receptionist performs various clerical duties which support the presentation and operation of our company.  The Receptionist is responsible to greet customers (both in person, by phone, and by email) in a professional, courteous, and efficient manner while, at all times, upholding and exemplifying our goals, values, and strategy.  Our receptionists are fundamental to our company as they present the first impression to our customers and clients.

KEY QUALIFICATIONS

  • High school diploma or equivalent required
  • Previous experience in a call center or customer service oriented environment required.
  • Previous experience with CISCO phone systems preferred
  • Previous experience with a collections management system (CLS) preferred
  • Previous experience with wordPerfect preferred
  • Bilingual - Spanish reading and writing preferred
  • Exhibits basic knowledge of the use of Microsoft Office Suite (Word, Excel, Outlook)
  • Full-time Monday through Friday

IDEAL CANDIDATE

  • Exhibits superior customer service in both attitude and experience
  • Effectively manages large volumes of incoming calls and frequent visitor traffic and inquiries.  Will serve between 20-30 walk in consumers and receive 100-500 or more incoming external calls and up to 50 internal calls per day
  • Is proactive, clear, and complete in communicating with internal staff
  • Gladly maintains safe and clean reception area in order to provide an exceptional first impression to our visitors
  • Efficient with data entry and proper handling of mail
  • Smartly maintains security awareness by monitoring visitor access through proper communication, validation, and documentation.
  • Brings a can-do attitude to work each day and always looks for ways to contribute to our company's success

COMPENSATION & BENEFITS

  • Hourly range: $14.00 - $15.00
  • Company-wide quarterly bonus opportunities
  • Eco Pass:  providing unlimited usage of RTD Services
  • Health, dental, vision, life and disability insurance, retirement savings, and more
  • A culture of growth, transparency, excellence, and passion

LOCATION:  Downtown Denver

Almanac Technologies, LLC/Machol and Johannes, LLC
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